Terms & Conditions

Terms and Conditions of Booking

All bookings are made with Jordan Harper, JJ Coaching (hereinafter referred to as The Company)

The director of the company is Jordan Harper.

The final balance should reach The Company no later than 30 days before the course. If the balance is not received by the specified date, we reserve the right to cancel your booking and your deposit will be forfeited, unless a delay in your payment has been agreed by the Director of The Company.

Bookings accepted after the balance due date can be secured with the appropriate deposit and full payment, must then reach us within 7 days of us confirming your booking.

- We accept payment by paypal or bank transfer. All payments are to be made to JJ Coaching or Jordan Harper - Notice of cancellation must be given in writing.

Should you cancel, the following scale of charges will apply:

Cancellation more than 60 days before the course starts - loss of deposit. (15% of the course total cost)
Between 31and 59 days before the course starts - loss of 60% of the total course cost
Less than 30 days before the course starts - loss of 100% of the total course cost.

Should we cancel, the following scale of charges will apply:

100% of the total course cost refund

Similar terms are adopted throughout the travel industry and cover the costs of advanced payments made by the company. Cancellation charges may be covered by your travel insurance provided the reason for cancellation falls within the terms of the policy.

If you wish to transfer from one course to another, an administration charge of £60 will be payable, up to the time that the final balance becomes due. Any transfer after this point will be treated as a cancellation.

A transfer request must by notified in writing and will not be agreed on the original course booked until the administration charge has been received.

Whilst every effort will be made to adhere to the planned itinerary, it must be realised that with this type of adventurous activity, changes to the programme will occur from time to time.

The Company accepts neither responsibility nor liability, for any ensuing costs, of the consequences of any such change, however caused.

Circumstances may arise where we are forced to alter dates, course duration, or venues before a course starts. We will try to inform you of any such changes as soon as we know of them.
On assessing the conditions expected to be encountered or the abilities of the course students, our coaches may decide to alter any proposed plan, river objective, river section or activity if they believe that to continue with the published itinerary, or any latterly agreed alternative, would place anyone at undue risk.
Our coaches will do their utmost to ensure that any problems are solved for the benefit of the course team as a whole.

Signing or agreeing to the booking form signifies your acceptance of the coaches' authority to make decisions affecting the group or individuals. For instance, the coach may require an individual or individuals to leave the course if they believe that a person or persons health is at risk, if an illegal act is committed, or behaviour may become, or has been, detrimental to the safety, enjoyment or well-being of the group.

A client leaving a course at any stage, for whatever reason, will not be entitled to any refund unless agreed by the Director of The Company.
Course sizes described in these Terms and Conditions, are target sizes and may be changed at the discretion of The Company.
We reserve the right to cancel any course that does not receive sufficient bookings to make it financially viable.
Anyone booked onto a course cancelled by The Company will be entitled to a full refund.

Anyone on such a course will be invited to transfer to another course and no transfer fee will be payable.

Should they transfer to another course any difference in price will be invoiced or credited accordingly.

Neither The Company nor any of its representatives will be responsible for any illness, injury or death sustained on our courses, barring negligence by the company or its staff, nor will they be liable for any uninsured loss of personal property.

For all courses, you are advised to have insurance that covers you for all of the activities to be undertaken, including adequate insurance for white water kayaking in mountain areas, including cover for search, helicopter rescue and medical repatriation. It is important that your travel cover includes - consequences of strikes, industrial action, wars, riots, sickness, quarantine, government intervention, weather conditions for your protection.

Having made every effort to ensure the correctness of The Company's website, and these Terms and Conditions, we cannot be held responsible for any inaccuracies.